Starbucks

Reviews

• Anthony M.

  star star star star star 18 September 2026

  Bre's customer service was outstanding! The coffee was excellent and made with perfection.

• Kerisa S.

  star star star_border star_border star_border 8 September 2026

  I am super bummed to write this review. I actually wrote this Starbucks location first review over 2 years ago when they opened and I gave 5 stars and wrote a novel of my satisfaction. However, this is the Starbucks I frequent as its on my way to work and for the last 1-2 months it has significantly gone downhill and hasn't improved.
  
  I am a big user of the mobile app and ordering ahead of time when I leave my house so I can quickly pick up my coffee with a quick stop on way to work. It takes me 8 minutes from my driveway sitting in my car to get to this Starbucks. The app always says 1-3 minutes or 3-5 minutes or sometimes even 5-8 minutes for a wait time. Perfect right? Ya I wish. Instead, it ends up taking them usually around 12-20 minutes to make my drink. I show up after 8 minutes then join the line of people waiting for mobile orders with no mobile orders sitting there for anyone to pick up yet. I don't know the deal. I don't know how they manage the app but you would think they would never put anything under a 10 min wait to get some more accuracy. So, my advice is... expect long lines coming here and if you use the mobile app don't listen to the wait time instead order knowing you are going to wait at LEAST 10 minutes but probably more like 15. Also- if you use mobile ordering and make a special request like no ice in your cold brew, they probably aren't going to listen as they don't get it right with my orders. Expect errors.
  
  If I was the manager of this Starbucks I would start by investigating the mobile app ordering system and accommodating to more reasonable wait times.  People will be understanding if there is wait, when it is clearly communicated. It is when people are misled that they become upset. Also- to the employees- I know you are busy, but take the extra 5 seconds to read the order in its entirety before making it. To have to wait a long time (when promised earlier) for an incorrect order is really disappointing.
  
  I hope I can give a better review in the future if improvements are made.

• Tony B.

  star star star_border star_border star_border 8 September 2026

  Never got my double espresso after twenty minutes so I had to leave without it.  I was third in line at cashier on a Saturday morning just after 9:00.  After a few minutes I noticed about 20 more people coming in who must have ordered via the app.   I would have appreciated a warning from cashier of the extensive backlog.  Clearly a popular spot with a drive thru option.  This spot has potential with lots of windows  and plenty of seating.

• Caitlyn H.

  star star star_border star_border star_border 27 August 2026

  We mobile ordered at 10:58 and were still waiting for our drinks at 11:30. The app also said it would be ready in 3-6 minutes, so we ordered when we were that far away. We have never had to wait that long for drinks at any other location, no matter how busy it was. The cashier did give us gift cards for a future visit, but only for $4 even though the drinks we ordered were over $5. They seemed to be solely focused on the drive through orders, with multiple people making those, and only one person making orders in the store. We ended up leaving without our drinks and were late to church (that's 2 minutes down the road). From now on, we'll be going to a different location that we know can make drinks in a timely manner.

• Amy T.

  star star star_border star_border star_border 20 August 2026

  This Starbucks used to have much better service. But the past several times I've been there it has been terrible; one time I literally waited for 20 minutes in line before having to leave for a meeting. And twice recently I have placed my order, only to get up to the window and after waiting found out they were not able to fill it and I had to get something else. Today after I changed my order the guy just handed me my drink, no sorry we weren't able to accommodate your first choice just to here you go. I don't mind paying 5+ dollars for a drink when I'm getting what I originally requested, but I have a real issue when it is accompanied by crappy service.